SILKSCREEN TSHIRTS MANUAL
SILKSCREEN TSHIRTS SOFTWARE

We will replace, fix, or credit any defective merchandise. We stand behind all products purchased by ESS.

The original quote is archived with the artwork.ĮSS prides itself on the quality of our products and our production. We DO NOT quote low pricing to get a customer in the door and then change the price after the fact. The computerized artwork is saved on our server and is backed up nightly. The hard copy of artwork is archived in customer packets. We pride ourselves in the accuracy of items ordered and delivered. Once when the product is checked in, again when the order is completed, and again when the order is folded and packed into the delivery boxes. Orders are counted three times before it is delivered to the customer.

SILKSCREEN TSHIRTS SOFTWARE

To ensure accuracy with products ordered and consistent pricing, we utilize industry specific software which allows us to maintain records of products ordered, pricing, customer contact information, artwork, production locations, and color ways for different product colors, special production notes, and distributor ordering information. Special price considerations are available on large bulk orders. We have a single head embroidery machine to accommodate this need. The minimum order for embroidered items is one. Smaller orders can be printed however, it is considerably more expensive due to the set up involved. The minimum order for screen printing is ten items, in order to avoid the minimum print fees.

Deliveries by ESS are usually done once or twice per week to aggregate the deliveries in an effort to conserve on fuel and time. Local large bulk orders will be delivered at no charge to the customer. If a customer has a due date prior to the normal production time, we will make every effort to accommodate that request if our production schedule will allow for the RUSH order.įinished orders can be picked up, shipped or delivered. We pride ourselves in meeting our deadlines unless there are extenuating circumstances like backorders, shipping delays, changes in the order, or delays in artwork approval by the customer. Normal production time is 7-10 working days. We have been licensed to produce University of Oregon products since 1996.ĮSS is open M-F, 8:00AM – 5:00PM.

SILKSCREEN TSHIRTS MANUAL

We have four manual screen printing presses and one automatic press in addition to 23 heads of computerized embroidery equipment. We have multiple staff artists and digitizers which gives us the ability to change or enhance anything without any downtime. All screen printing and embroidery production is produced at this location. ESS is located at 960 Wilson Street, Eugene, OR 97402. It is second generation family owned company. It is our desire to provide a superior level of customer service, quality products, and record keeping for our screen printing, embroidery, promotional products, and sporting goods customers while maintaining honesty, integrity, and high values.Įugene Silkscreen, Inc.

Silkscreen tshirts